In a rather uncharacteristic display of humility, Apple issued a formal apology last weekend for the widespread delays in shipping its 27-inch iMac to customers.
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“The new iMac has been a huge hit, and we are working hard to fulfill orders as quickly as possible,” a company statement read. “We apologize for any inconvenience or delay this may cause our customers.” The statement was published by CNET.
No word on the reason for the delays (Apple’s Web site says the machines are expected to ship in two weeks for both 27-inch models) or whether they were caused by problems with the display, which have become a popular topic on Mac forums.
Some of the problems reported include cracked screens, flickering displays and ghostly yellow tints.
A visit to an Apple store on Long Island last Sunday revealed that the 27-inch iMac, for $1,699, was available, but that the $1,999 model powered by an Intel Core i5 chip could be ordered only through the online store.